I lead design through complexity.
Design leadership for AI, legal technology, and complex enterprise products.
- 15+
- years designing digital products
- 1M+
- legal practitioners served
- 4 of 6
- designers promoted during mentorship
Selected work
See a bit of what I've done
6 case studies, showing AI, workflows, B2C, B2B platform complexity, customer experience, and creativity.
01 · Thomson ReutersGenAI · Microsoft 365
Microsoft 365 + CoCounsel
The AI legal assistant I designed, shown live at the Microsoft Build 2024 keynote to 4,000 people in the room and 200,000 watching online
02 · Thomson ReutersAI search · Product direction
Natural Language Search
Reframing how legal professionals search across data sets ranging from 100K to 20M documents.
03 · Thomson ReutersCommerce · Service design
Customer Success Payments
Redesigning payment and renewal journeys at enterprise scale—and connecting better UX to business growth.
04 · Thomson ReutersDesign systems · DesignOps
Global Experience System
Creating consistency across global marketing experiences and complex enterprise billing communications.
05 · Thomson ReutersAI operations · Internal tools
Label Insights
Designing an internal tool that helps teams label training data and improve AI products.
06 · Thomson ReutersGenAI · Memory / Personalization
CoCounsel Agentic Memory
Defining fiduciary-grade agentic memory for CoCounsel Legal—so lawyers stop re-entering matter context and can trust what the AI remembers.
My DESIGN STACK
I stay tool-agnostic. What matters is shipping the right outcome.
Vercel
v0
Cursor
Figma
Figma Make
Miro
Jira
ADO
Sketch
XD
Axure RP
Photoshop
How I lead
The work gets better when the team sees the same problem.
My role is to create the clarity, alignment, and momentum that helps teams make stronger product decisions together.
- 01
Align around outcomes
Give teams a shared view of the customer problem, the business opportunity, and what meaningful progress looks like.
- 02
Make complexity legible
Turn technical constraints and intricate workflows into decisions that teams—and customers—can understand.
- 03
Build design leverage
Create the systems, narratives, and partnerships that help good decisions travel beyond a single screen or project.
Minneapolis–Saint Paul · Working across complex product spaces
About
Customer reality. Business context. Delivery.
I’m a design leader with 15+ years across AI products, enterprise platforms, and a nine-year founder run. At Thomson Reuters, I set direction for eight designers and coach six more while shaping products used by 1M+ legal professionals. I connect customer reality, business context, and delivery—and help teams turn that clarity into measurable progress.