Selected work

05 · Thomson ReutersAI operations · Internal tools

Label Insights

Designing an internal tool that helps teams label training data and improve AI products.

Labeling work was slow and opaque, which blocked model quality and day-to-day product decisions.

Internal tooling limits, varied document types, and the need for speed without sacrificing accuracy.

Observe labeling sessions, strip redundant steps, and design a focused status-and-throughput experience.

Optimize for labeler throughput and clarity—not for feature density.

A streamlined Label Insights workflow with clearer status, review, and completion paths.

A streamlined labeling experience that reduced repetitive effort and supported higher-quality training data.

20%
less labeling time per document
AI
model training workflow
1
focused labeling experience

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